Refund Policy

Effective Date: 1st October 2023

Thank you for using Bizezz Portal, a third-party platform that connects buyers with sellers. Please review our refund policy below:

1. Refund Eligibility

1.1. Refunds may be requested by buyers who have made purchases through our platform. The eligibility for a refund depends on the individual policies of the sellers on our platform. Each seller may have their own refund policies, and buyers should review the specific terms provided by the seller they purchased from.

2. Seller's Refund Policies

We encourage buyers to familiarize themselves with the refund policies of each seller before making a purchase. Sellers on Bizezz Portal have the discretion to establish their own refund policies, including:

• Refund deadlines.
• Conditions for granting a refund (e.g., damaged items, non-delivery, etc.).
• The method and timeframe for processing refunds.

3. Requesting a Refund

If you believe you are eligible for a refund based on the seller's policy, you should contact the seller directly through the contact information provided on their store page or through the Bizezz messaging system. Sellers are responsible for managing and processing refunds according to their policies.

4. Dispute Resolution

If you encounter difficulties in resolving a refund issue with a seller, please contact our customer support team at [insert support email]. We will assist you in facilitating communication with the seller and finding a resolution.

5. Changes to Refund Policy

Bizezz Portal reserves the right to modify this refund policy at any time. Any changes will be effective upon posting an updated policy on our website. Buyers are encouraged to review this policy periodically.

Contact Us

If you have questions or concerns about our refund policy, please contact us at info@bizezz.com.

Thank you for using Bizezz Portal.