Data deletion instructions

You can remove the data Bizezz holds about you at any time. What to do depends on who you are.

If your business uses Bizezz

1. Stop receiving Facebook and Instagram data: in Bizezz, open WhatsApp → Channels and disconnect the Facebook Page. Bizezz immediately deletes the Page's access token and stops receiving its Messenger and Instagram messages. You can also remove Bizezz under Facebook → Settings & privacy → Settings → Business integrations.
2. Stop receiving WhatsApp data: in WhatsApp → Channels, disconnect the number.
3. Delete conversations and your account: email support@bizezz.com from your account's email address and ask us to delete your company's data. We delete messages, contacts and access tokens within 30 days and confirm by email, keeping only records Indian tax law requires us to retain (such as invoices).

If you messaged a business that uses Bizezz

Your messages are held on behalf of that business. Ask the business to delete them, or email support@bizezz.com with the business's name and the Facebook, Instagram or WhatsApp account you used; we will pass your request to the business and delete the conversation from Bizezz within 30 days.

Questions

Write to support@bizezz.com. We reply within 30 days.