Bizezz

Privacy Policy

Last updated: 22 July 2026

This Privacy Policy describes how Bizezz (operated by Futrainc) collects, uses and protects information when you use our SaaS platform, website and related services (the "Services").

1. Information we collect

  • Account data: name, work email, phone, company name, GSTIN and industry entered during signup.
  • Business data: customers, invoices, HR/employee, inventory and other records you create inside the platform.
  • Payment data: when you pay online, transaction identifiers are shared with our payment partner (Paytm). We do not store card, UPI or netbanking credentials on our servers.
  • Usage data: IP address, device and browser information, and product analytics used to improve the Services.

2. How we use it

  • To provide, secure and improve the Services.
  • To process transactions and send transactional communication (invoices, receipts, reminders).
  • To comply with tax, accounting and other legal obligations in India.
  • With your consent, for product updates and marketing (you can opt out anytime).

3. Sharing

We do not sell your data. We share data only with sub-processors required to run the platform (hosting, email, payment gateways, analytics), all under contractual confidentiality obligations. We may disclose data if required by law or a lawful order.

4. Data retention

We retain business records for as long as your account is active and for a reasonable period thereafter to comply with statutory retention requirements. You can request deletion of your personal data by writing to support@bizezz.com.

5. Security

Data is encrypted in transit (TLS) and access is protected by role-based permissions and audit logs. No system is 100% secure; you agree to keep your credentials confidential.

6. Your rights

Subject to applicable law, you may access, correct, export or request deletion of your personal data. Email support@bizezz.com.

7. Cookies

We use strictly necessary cookies to keep you signed in and, with consent, analytics cookies to understand product usage.

8. Grievance Officer

Under Indian IT rules, complaints may be addressed to the Grievance Officer at support@bizezz.com. We will respond within 30 days.

9. Changes

We may update this policy from time to time. Material changes will be notified via email or in-app notice.